For team meetings and corporate use, Skype for Business is our preferred video conferencing service, licensed and supported by IMITS. It offers instant messaging and videoconferencing, and allows participants to share content on their desktops, such as documents and presentations.
The basic version is available for all staff with a health authority network account. If you need to host meetings with telephone dial-in as an option, you can request standard access by completing the request form
in the IMITS Service Catalogue (while on the network).
Staff should use health organization provided devices that have Skype already installed with the basic or standard versions.
For more information about Skype for Business, review the following document: 4 things to know about Skype for Business
. This quick guide highlights how to get set up (with the right hardware), tips and tricks to joining and hosting a meeting and managing your instant messaging.
If you are using ZOOM software for team meetings and corporate use, at a minimum please follow these privacy and security tips
As we do our part to maintain social distancing, conference calls are an important tool to stay in touch and support timely decision-making.
With citizens all across the province relying on voice communication, it’s no surprise that demand is high; as a result, you may notice intermittent periods where quality and access are interrupted.
PHSA’s voice technology team advises that if you experience issues while using your audio conference bridge, dial in using the 1-800 number option you usually see identified in your call invites. This toll-free path is routed differently than local calls and may be a more reliable way to connect short-term.