On-demand technical support is just a phone call away.
There is now a pre-recorded greeting on our support line to provide direct numbers for support during COVID-19 as all our support staff are now working remotely.
Our Support Analysts can be called directly at 604-290-4635 or 604-802-3738. For scheduling please send all requests or inquiries to VideoConferencing@phsa.ca
- Phone: 604-297-8777 option 1
- Toll-free (BC): 1-866-966-4347
Technical Support can assist you with:
- Answering questions about equipment and software requirements
- Testing equipment and connections prior to a video conference
- Troubleshooting technical issues the day-of or during a video conference
- Extending the duration of a video conference, should it require more time (and participants’ room schedules permit it).