PHSA’s executive team is a group of experienced and innovative leaders in management and administration, health care, education and research.
Carl Roy was appointed President & CEO in January 2014, bringing more than 30 years of experience in both the public and private health care sectors to the role. He is known for his commitment to innovative change, people-focused management and passion for solving challenges. Having joined PHSA in 2010 as Senior Vice President, Carl served as executive officer for the Emergency and Health Services Commission (now BC Emergency Health Services). In this role, he successfully led the integration of the BC Ambulance Service into the health sector. In 2012, he was promoted to the position of executive vice president & chief administrative officer, providing leadership across PHSA that centred on performance enhancement and service integration. Prior to joining PHSA, Carl served as CEO for Providence Health Care in Vancouver, President of the Caritas Health Group in Edmonton, and President & CEO of Sudbury General Hospital and St. Joseph’s Health Centre in Sudbury, Ontario, as well as several health care companies.
Thomas Chan is responsible for heading up strategic finance support for PHSA, as well as the information management/information technology, and capital and contract management functions.
He is also accountable for oversight of physician compensation and PHSA’s Corporate Policy Office. Before joining PHSA, Tom spent 13 years with the Workplace Safety and Insurance Board (WSIB). During that time, he held progressively more responsible positions culminating in the role of vice president and CFO. Tom was responsible for the cost effective operation of a full range of services within the Finance and Corporate Services division.
As Executive Vice President, Commercial Services, Linda Lupini leads the services formerly known as BC Clinical and Support Services and Lower Mainland Consolidated non-clinical services. These functions include: Customer Experience & Service Management, Business Initiatives & Support Services, Biomedical Engineering, Revenue Services, Accounts Payable, Payroll, Employee Records and Benefits, Capital Project Management, Supply Chain & Procurement, Health Information Management, Integrated Protection Services, Interpreting Services, Facilities Management and Health Emergency Management BC. Many of the services within Linda’s portfolio are in the midst of a thoughtful process of engagement, planning and evaluation, in partnership with stakeholders across the health sector, to determine future state service delivery models. Linda has held previous roles with PHSA, including EVP of BC Emergency Health Services and Chief Human Resources Officer. She brings over 25 years of experience to the Commercial Services portfolio, including 15 years with biotechnology company QLT, where she managed all aspects of human resources and facilities management, and MacDonald Dettwiler and Associates, a leading international software firm. She holds a Bachelor of Arts degree in Psychology from the University of British Columbia.
As interim Executive Vice President, Digital Health, Information Services & Innovation, Elaine McKnight is leading a systemic-approach to planning for digital health and information services. Key components of this emerging portfolio include consultation, engagement and planning in support of establishing an implementation plan and management and governance models, developing a customer/patient experience framework, and looking long-term to ready health care for a more integrated approach to digital health and information services. Elaine is an owner and partner in an independent management consulting business focused on strategic planning, information technology, project management and organizational support. Prior to her commencing her consulting career, Elaine held numerous executive positions with the Government of British Columbia, including Deputy Minister for the Ministry of Energy and Mines, Deputy Minister of the BC Public Services Agency, Associate Deputy Minister and Assistant Deputy Minister of Planning and Innovation at the Ministry of Health, Assistant Deputy Minister, Health Sector IM/IT Division, also with the Ministry of Health. During the latter, Elaine was responsible for the Provincial e-Health program, which included eight provincial initiatives designed to deliver electronic health record systems that give health professionals electronic access to patient health records when and where they deliver care. Elaine is serving in this portfolio on an interim basis pending recruitment of a permanent EVP.
As Vice President, Transformation & Sustainability, Kendra McPherson plays a pivotal leadership role with respect to organizational strategy and systemic problem-solving. Through the Transformation Leadership Office, Kendra is focused on where PHSA is going from a system perspective, driving our executive leaders to meet milestones and deliver on outcomes critical to the transformation of PHSA and the BC health care system overall. Kendra has led and managed a number of large, system-wide transformation initiatives locally, provincially, across Canada, and in the United States. Through these experiences, she has developed a deep understanding of diverse issues impacting the continuum of care, as well as insights into what it takes to achieve and sustain strong gains in efficiency, patient care, and clinical outcomes. Kendra holds a Bachelor of Arts in Family and Nutritional Sciences from the University of British Columbia, a Master of Healthcare Administration from Seton Hall University and numerous professional certifications. She is nearing completion of the Chartered Director Program at McMaster University and is inspired by the energy and experience of partnerships that yield true transformation, and by applying a system-based approach to reaching goals and acknowledging collective, sustainable and positive achievements.
As Executive Vice President, Clinical Policy, Planning & Partnerships, Dr. Maureen O’Donnell is responsible for drawing on collaborative stakeholder engagement and robust data and analytics to inform provincial clinical policy, professional practice, population health, service planning, and delivery networks and development of strategic partnerships. Maureen’s portfolio sets standards, monitors, funds and leads evaluation across all service lines not connected to direct patient care, including: BCCDC/Public Health; Provincial Data Governance, Outcome Management & Reporting; Provincial Infection Control Network; Child Health BC; all Population Health programs: BC Perinatal Services, BC Cardiac Services, BC Stroke Services, BC Renal, BC Trans Care, BC Transplant, BC Chronic Diseases and BC Trauma Services; Mobile Medical Unit; and Virtual Health. Maureen brings to this role a diverse background: She is a subspecialist pediatrician, an Associate Professor in the Department of Pediatrics at the University of British Columbia (UBC) and the former Executive Director of Child Health BC. In addition to her medical and subspecialty training, Dr. O’Donnell holds a MSc in clinical epidemiology from McMaster University. She also served for almost five years in a policy context as Senior Advisor to the Deputy Minister in the Ministry of Health in British Columbia. Maureen is Chair of the Board of Directors of Children’s Healthcare Canada and a member of the Royal College Examination Board for Developmental Pediatrics. Previous appointments include: board member for the TREKK knowledge translation NCE; Past President of the AACPDM; Chair of Canada’s Royal College of Physician and Surgeon’s Specialty Committee on Developmental Pediatrics; and President of the Canadian Pediatric Society’s Developmental Section.
Catherine has over 16 years' experience in health care, with 13 of those spent with PHSA where her strategic counsel is linked to numerous initiatives, including Medical Assistance in Dying (MAID), and the critical work of integrated risk management, patient safety and quality improvement, medical affairs, health law and administration.
Catherine's work experience is backed by a unique formal education that blends law, health services administration and political science, with advanced degrees from Dalhousie (MHSA/JD), and Wilfrid Laurier (MA). She has been a practicing member of the Law Society of British Columbia since 2005.
Susan Wannamaker has held diverse executive roles in her almost-40-year career in health care, including clinical background as a nurse, operational experience in running hospitals, leading significant transformation initiatives and 20 years in leadership roles at Vancouver Coastal Health. Susan has been "hands on" at virtually every level of the BC health care system; as a result, she has a deep understanding of how different roles and professions work together, and appreciates how important relationships within and across health authorities are to achieving lasting, positive outcomes.
Most recently, she was president of BC Children’s Hospital and BC Women’s Hospital + Health Centre. Prior to that, she was senior vice president at Joseph Brant Hospital in Burlington, Ontario, responsible for all hospital operations and ensuring operational readiness for a new hospital expansion.
Donna Wilson is the Executive Vice President responsible for human resources leadership and organizational development and learning, as well as Indigenous Health & Cultural Safety and Communications & Stakeholder Relations, across the Provincial Health Services Authority. She also holds executive accountability for Lower Mainland Diagnostic and Treatment Services. These services include the BC Pathology and Laboratory Agency and public sector laboratories, LMC diagnostic imaging services and LMC pharmacy services. Prior to joining the health sector in BC, Donna was Senior Vice President, People, Community and Strategy at LifeLabs, Canada’s largest private laboratory. Donna has held various executive roles in financial services, professional sport events and insurance services since 2001. A highlight of her career was delivering the 2010 Olympics in Vancouver and Whistler as the Executive Vice President, Workforce & Sustainability as part of the Vancouver Olympic Organizing Committee. Donna holds a Bachelor of Arts in Psychology from Simon Fraser University and an Executive Management Certificate from Queens University, and is a Chartered Director (McMaster University). Donna presently sits as a Director on the BCIT Foundation Board and is Vice-Chair of the Board for Parachute Canada a national injury prevention organization.