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Work Tools & Pay Advice

Find common work tools such as Citrix  and webmail. Also, find links to view your paystub from home.

See also information about working remotely during the COVID-19 pandemic, including remote access capacity and tips; 1-800 audio conferencing; and a new invoice coding process.

Work tools

Remote Access (Citrix)

To access the PHSA network when off-site, log on to the Citrix Remote Access Portal (https://apps.phsa.ca) and use your regular login information plus your remote access token PIN and passcode.

You cannot use the portal unless you have a remote access token. To learn how to request access, review the top 5 things to know about Citrix or take the 10-minute “Working Remotely” course on LearningHub.

With your supervisor’s approval, you can request a token via the Remote Access Request form in the IMITS Service Catalogue (network access required). 

If you are currently working off the network, use the External Remote Access Form instead. You will be asked to enter your login details and then you will be granted access to the form.

Getting help

If you need help with Citrix, email or call the Service Desk at (604) 675-4299.

Voicemail

The majority of PHSA sites use the Cisco phone system. For quick tips on accessing your voicemail from off-site and main menu shortcuts, view this voicemail help guide. Note: this guide does not apply to C&W's phone system or the Cisco system used in Prince George, Kelowna and Victoria. We do not have guides for those at this time.

PeopleSoft

Links below are only accessible via a health authority-networked computer or via Citrix.

PeopleSoft is an application that manages:
  • expense claims
  • ePRo (online ordering)
  • process people-related transactions via manager's desktop

Workbrain

Workbrain allows employees to schedule work hours and absences. Designated staff can schedule and approve hours.Workbrain login

Accessing off-site: enter your network domain before entering your username and password.  For example: phsabc\username. Your Workbrain password is the same as your PHSA network password. 

Take a short Workbrain from home eLearning course

Questions?

Contact Workforce Central via workforcecentral@phsa.ca or call
604-875-7181 (Option 5) between the hours of 8 a.m. and 5 p.m, Monday to Friday.




Pay advice
View, save or print your pay advice from the comfort of your home, or from anywhere within Canada or the continental United States.

Access your pay advice

To access it from home or other non-PHSA network location,  logon to https://pay.phsa.ca. Enter your Domain\username and use your corresponding password.  

When you're done, ensure that you completely close your web browser (not just the paperless pay advice tab) after you have logged out of your pay advice.  

For security reasons, we recommend that you do not use a public computer for checking your private and confidential pay advice.

If you are accessing inside the PHSA network (e.g., from your workstation), no further login will be required.  

Need help?

If you are experiencing problems viewing your paperless pay advice or need technical support (passwords and network access issues), please call the service desk:  604-675-4299 / 1-888-675-4299.
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