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User Guides

The guides on this page provide detailed instructions on how to gain access to CareConnect.
For more information on how to register for CareConnect access, visit the Community-Based Access page.

Note: You will be provided with the relevant resources contained on this page, during the registration process located in the link above.

Learning course


Quickstart guides

  • CareConnect Authorizer Quickstart Guide (PDF)
    • This guide outlines the high-level steps that physicians and nurse practitioners can follow to apply for CareConnect access and authorize On-Behalf-Of Users.
  • CareConnect Independent User Quickstart Guide (PDF)
    • This guide outlines the high-level steps for registering a worksite and applying for CareConnect access as a professional who does not work ‘on-behalf-of’ another practitioner (e.g., pharmacist, long term care nurse etc.)

How-to guides

  • How to Apply for CareConnect as an Authorizer (PDF)
    • This guide provides detailed steps and screenshots on how to apply for CareConnect access as a primary care practitioner and authorize other users to access CareConnect on your behalf.

Note: Additional information on how to access the CareConnect eHealth Viewer will be provided once your access is approved.

If you have questions, require support or would like to request changes to these user guides, please email
SOURCE: User Guides ( )
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