• Rapid Access to Specialist Consultation (RACE) app: urgent questions that require a call back within 2 hours. RACE is staffed Monday to Friday, 9 a.m.-5 p.m. The specialty is listed as "COVID – GIM Post Infection Care".
  

• Electronic Consultative Access to Specialist Expertise (eCASE): e-consults within seven days. Users can submit questions, patient history and attachments via a secure messaging app. The specialty is listed as "Post-COVID-19 Care". 

The post-COVID recovery clinics provide the following services:

Clinical care: Coordinated care, in-person or using videoconferencing. Care is provided by:

• Doctors
• Nurses
• Physiotherapists
• Occupational therapists
• Social workers
• Referrals to specialist doctors e.g. neurologists, cardiologists etc. are available as needed

Patient education: Virtual group education sessions, facilitated by physiotherapists, occupational therapists, and social workers.

Group and/or 1:1 therapy (physiotherapy, occupational therapy) as needed.

Option to contribute to biobank, a secure repository of samples (e.g., blood) and information volunteered by patients for scientists to use for research. 

More information about referring patients to the clinics is in the accordion below.

To refer a patient to the Post COVID-19 Interdisciplinary Clinical Care Network (the Network), please fill out the referral form (PDF) and fax it to Post-COVID Central Triage at 604-806-8809.

You can refer patients with persistent symptoms for more than three (3) months following a presumed or confirmed COVID-19 illness. Symptoms must be limiting your patient's ability to function in daily life.

A nurse from Central Triage will contact your patient directly to review and assess their case. The nurse will determine the appropriate level of services required to support your patient's recovery. Note: Not all patients will need a clinic visit.