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Digital Referrals & Orders

This program will establish an integrated provincial solution to streamline the coordination of referrals, consults and diagnostic services, improve communication between providers and patients and reduce administrative burden.

  • eReferrals: Enables digital referrals between primary care providers and specialized health service providers to improve care coordination.
  • eConsults: Enables digitally request for clinical advice between providers and specialists without the need for a patient visit, speeding up care delivery.
  • eOrders: Enables digital orders for health services (lab orders, prescriptions filled) to inform decision-making and care delivery.
Digital Referrals & Orders can also be accessed through integrated clinical systems or via a web portal. 

It includes a Healthmap tool, which is a visual directory that searches for available care providers by estimated wait times, service type and clinic location.

Care providers will also be able to publish up-to-date forms on their clinic profile, so incoming requests include relevant information to triage and deliver informed care. 


  • Reduces reliance on fax and paper-based processes, which helps to prevent lost/misdirected referrals and data entry errors.
  • Improves access to care by making it easier to search for clinics to locate and request a range of health services digitally.
  • Streamlines data entry and improves clinical decision support using integrated forms and pre-appointment questionnaires.
  • Increases transparency by enabling secure messaging, automated notifications and data sharing between care providers and patients.

SOURCE: Digital Referrals & Orders ( )
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