The Provincial Health Services Authority (PHSA) uses Twitter as a tool to communicate to people interested in our work. You can follow us @PHSAofBC.
Twitter content delivered by PHSA includes (but is not limited to):
- Links to news releases, health notices, research, presentation information, tips on use of our websites, and health facts and findings
- Links to relevant information produced and published elsewhere (work of other organizations, patient organizations, researchers, news organizations and others). This can include videos, blog posts, and retweets (RTs) or quotes from other Twitter users (See below for our policy on RTs.)
- Interesting facts, quotes or observations related to our work
NOTE: Medical advice will not be provided through social media.
To protect your own privacy and the privacy of others, please do not include any personal information including medical information, phone numbers and email addresses in the body of your comment. Please do not share personal information about others, including in pictures, without their consent.
The personal information you post to Twitter may be collected by PHSA under s. 26(c) of the Freedom of Information and Protection of Privacy Act for the purposes of engaging and consulting with the public.
Please be aware that any information collected may be stored and/or accessed outside of Canada on servers not belonging to PHSA.
Tweets we retweet (RT), quote, or like, do not imply endorsement on the part of PHSA. We may like, retweet or quote news, links and personal observations we believe are relevant to the work we do. A like, RT or quote should not be taken as explicit endorsement of any position or argument that may vary from PHSA’s official position.
Our decision to follow a particular Twitter user does not imply endorsement of any kind.
PHSA’s collection, use, disclosure and retention of information comply with the provisions of the Freedom of Information and Protection of Privacy Act. Collected information is used only by authorized PHSA staff to fulfill the purpose for which it was originally collected.
We will not sell or trade any personally identifiable information that may be collected from our website and will not disclose such information to third parties except as authorized by law.
When you send us email via our website, your message is stored as business correspondence accessible only to authorized PHSA website staff.
All PHSA Twitter feeds are monitored during regular business hours, Monday – Friday, 8:30 a.m. – 4:30 p.m.
Pacific Time. We will do our best to respond to tweets within two business days.
Please note, media inquiries will not be responded to on Twitter.
For media inquiries about PHSA or its agencies and services, call the media line at 778-867-7472.
Please speak to those directly involved or contact the Patient Care Quality Office: http://www.phsa.ca/about/accountability/patient-experience/compliments-complaints