Shaila Jiwa - Senior Practice Leader, Office of Virtual Health PHSA
A recent survey shows patients who use Zoom to connect with their health care providers give it high praise.
In 2020, the COVID-19 pandemic forced health systems globally to re-evaluate how care is delivered. Virtual health went from being optional to becoming an essential mechanism for safely delivering health care to B.C. citizens.
Virtual health solutions have enabled clinicians to continue to provide high-quality care by having video calls or telephone calls, using clinical digital messaging, or remote patient monitoring.
To find out how clinicians and patients felt about using Zoom for Healthcare for their virtual health visits, the Office of Virtual Health at PHSA, along with regional health authorities and health organizations, released a survey in November 2020.
Read the highlights of the survey responses in this article.