Leading with Meaning: PHSA Virtual Spiritual Health Service

Philip Crowell, PHSA Spiritual Health Leader, reflects on the impact Weaving Webs of Connection has had on patients with advanced illness.
Use this image only for News listings

​​

​“I have not told anyone else about my terminal diagnosis…I so appreciated the session and desire further Spiritual Health support. Can I talk with you every week?” *
The work of spiritual care is to bring support, inner healing and comfort. As the Spiritual Health leader, it has been a great honour to establish and lead spiritual care and spiritual health counselling across PHSA. Over the years I’ve worked with extremely vulnerable patients and noticed how they can become more vulnerable as their disease advances. Their spirit and energy diminish, and loneliness sets in. Over the past year, it has been a privilege to see how our special project team, Weaving Webs of Connection, has used virtual spiritual care to build deep, meaningful relationships with patients living with advanced illness. Our project leaders reach patients in remote communities across the province, offering connection and support to those experiencing physical and emotional isolation.
Pictured: Philip Crowell, Spiritual Health Leader

“I have been able to shed my tears, express my deepest thoughts…. [it’s been] so important to verbalize something so painful and scary.” * 
The team has provided extraordinary service in very difficult emotional spaces to patients with advanced illnesses, such as cancer, renal disease and other terminal medical conditions. The project was started with a vision generated by the PHSA Spiritual Health team, along with guidance and seed funding from the Ministry of Health. Over the past year, Spiritual Health Services has been fortunate to partner with the Tung Lin Kok Yuen Canada Society, a national philanthropic organization rooted in Buddhist principles of compassion, service, and wisdom. Their generous support has enabled the launch and growth of this innovative virtual spiritual care pilot for the coming year. 

Thanks to this partnership, hundreds of patients have received comfort, guidance, and compassionate care through mindful supportive presence and spiritual care counselling. Together, we are helping ensure that patients can access meaningful spiritual support wherever they are, when they need it most.

“I am so glad I am not walking through this alone. I know there has been improvement for me, psychologically, since we began talking.” *
In addition to weekly one-on-one sessions, patients can participate in group virtual gatherings that foster connection, shared learning, and mutual support. These gatherings provide opportunities to share experiences and explore coping strategies and meaning-centred approaches for navigating the challenges of advanced illness and end-of-life care. Through guided meditative mindfulness practices, patients nurture their own resiliency and coping confidence.

“I no longer fear being alone – I know there are others like me who need support and have found it in this group.” *

Access to care remains a priority in healthcare today, yet for many patients living in remote regions of the province, receiving the support they need can be difficult. Through referrals from nurses, physicians, and social workers, our virtual services are extending compassionate spiritual care beyond traditional boundaries. Patients frequently share their gratitude for the empathy, connection, and sense of being truly heard that they experience through our relational approach. Our goal is to help patients process strong emotions, name and honour their values, and experience a sense of connection and belonging through relationships with staff and fellow patients.

Illness, grief, and uncertainty can be profoundly isolating experiences. Yet time and again, patients tell us that what matters most is knowing that someone is present, someone is listening, and someone cares. The success of Weaving Webs of Connection demonstrates that healing is not limited to physical treatment alone—it is also found in compassion, connection, meaning, and hope. In the words attributed to Hippocrates, “Cure sometimes, relieve often, comfort always.” This commitment to comfort and human dignity remains at the heart of every interaction our team has with patients and their loved ones, touching lives in lasting and meaningful ways.

*To protect patient privacy, quotes are anonymous and identifying details have been removed.