Medical staff have access to courses and educational opportunities created within PHSA to strengthen practice, leadership, and system-wide improvement.
These offerings are designed with the unique needs of our teams in mind, connecting evidence-based learning with the realities of day-to-day care. Through these programs, staff can deepen knowledge, build connections, and contribute to advancing safe, high-quality care across the heath system.
Physician quality improvement (PQI) gives all PHSA staff, including all medical staff, the training and support they need to run improvement projects that make patient care safer and more effective. The PQI program builds a strong foundation in quality improvement methods while delivering real results for patients and care teams.
Medical Staff Wellness and Learning Rounds is a presentation and discussion series hosted by PHSA Medical and Academic Affairs, as a joint initiative by the ASCEND and OSWELL, in partnership with PHSA Regional Physician Health and Safety Working Group. These virtual and in-person sessions will bring together diverse speakers from across the province to explore issues affecting medical staff wellbeing, safety, and practice and share resources and supports. Participants can also earn CME credits through applied, practice-focused learning.
Participants will be able to:
- Practice physical and psychological safety and wellness
- Discuss the link between medical staff safety and wellness and patient outcomes
- Identify safety and wellness information gaps, and locate resources that respond to safety and wellness needs
- Apply tools and strategies to increase medical staff safety and wellness — individually, with colleagues, and within teams
- Relate respectfully and productively with other medical staff to promote collegiality, safety, and wellness
The next Medical Staff Wellness and Learning Rounds session on addressing workplace behaviour and managing conflict will be taking place on April 14. This in-person session, presented by Dr. Tom Lloyd, physician and professional development coach who previously worked as an advisor at CMPA, and the Medical Protection Society, will help medical staff navigate difficult interactions and conflict while contributing to a culture that welcomes feedback.
Participants will explore why workplace conflict can be challenging, including the role of psychological safety and perceived interpersonal risk. The session examines how assumptions, role patterns, and positional thinking escalate conflict and introduces strategies to shift from reactive responses to a coach-like approach. Participants will also practice structured conflict conversations that balance clarity, curiosity, and respect.
- Date: April 14, 2026
- Time: 8:00–4:30 p.m. Lunch will be provided.
- Format: In-person at 1333 West Broadway, Vancouver.
- Click here to register
The session is open to all medical staff provider types, including clinical scientists, dentists, midwives, nurse practitioners and physicians. Please note spaces are limited for this session.
Confirmed and potential future session topics include:
Note: Session timing and registration details will be shared as each session is confirmed.
Participants can also earn CME credits through applied, practice-focused learning.
For more information on these sessions or credits, please contact: ASCEND@phsa.ca.
Guided by gifted Coast Salish teachings, this work reflects that when individual gifts are honoured, the strength of the whole community grows.
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