Learning with PHSA

Medical staff have access to courses and educational opportunities created within PHSA to strengthen practice, leadership, and system-wide improvement.

​​​​​​​​These offerings are designed with the unique needs of our teams in mind, connecting evidence-based learning with the realities of day-to-day care. Through these programs, staff can deepen knowledge, build connections, and contribute to advancing safe, high-quality care across the heath system.

Physician quality improvement training

Physician quality improvement (PQI) gives all PHSA staff, including all medical staff, the training and support they need to run improvement projects that make patient care safer and more effective. The PQI program builds a strong foundation in quality improvement methods while delivering real results for patients and care teams.

More information about physician quality improvement can be found on POD* (PHSA’s intranet), or contact: PQI@phsa.ca, or learn more from the provincial Specialist Services Committee​ about this program.​​

Medical Staff Wellness and Learning Rounds

The PHSA Medical Staff Wellness and Learning Rounds is a new learning series hosted through PHSA Medical & Academic Affairs in partnership with Doctors of BC. A mix of virtual and in-person sessions will be held throughout the year. Sessions will bring together speakers from across B.C. to explore issues affecting medical staff wellbeing, safety, and practice.

Participants will be able to:

  • Practice physical and psychological safety and wellness
  • Discuss the link between medical staff safety and wellness and patient outcomes
  • Identify safety and wellness information gaps, and locate resources that respond to safety and wellness needs
  • Apply tools and strategies to increase medical staff safety and wellness — individually, with colleagues, and within teams
  • Relate respectfully and productively with other medical staff to promote collegiality, safety, and wellness

The next session, The Other Side of the Stethoscope – BC’s Physician Health Program, Physician Burnout and Building Resilience (‘Overview of the Physician Health Program’), will be a virtual session exploring medical staff burnout through an individual and systems lens and evidence-informed mitigation strategies.  ​

Overview of the Physician Health Program ​

In this session, participants will gain a practical understanding of burnout and evidence-informed mitigation strategies, examine how local medical culture can influence medical staff wellbeing, and reflect on the role of healthy boundaries in sustaining practice. The presentation will also offer guidance on how to recognize a colleague in distress and how to offer supportive conversations, including connecting peers to appropriate resources. 

This session is presented and facilitated by Dr. Maureen Mayhew, a family doctor and a certified leadership coach who currently works part-time for the Physician Health Program of BC, PEI, and Newfoundland. She strives to improve medical staff well-being by coaching individuals to be their best through any endeavour. She also designs and delivers interactive workshops and presentations on a variety of topics related to optimizing medical staff health. Her background in medicine is diverse, ranging from delivering primary care in remote communities in Canada, Asia and Africa, to providing public health and health systems leadership locally and nationally. As a clinical professor at UBC, she has taught and researched global health. Her memoir “Hand on My Heart: A Canadian Doctor’s Awakening in Afghanistan” is an adventure story of self-discovery.

Confirmed and potential future session topics include:​

  • Addressing Workplace Behaviour and Managing Conflict – In-person session (1333 West Broadway) with Dr. Tom Lloyd, a medical staff leadership educator and coach, who previously worked for CMPA Saegis – April 14, 2026, 8:00am-4:30pm – Advance registration open​! Please note spaces are limited for this session.

  • In​​digenous-Specific Anti-Racism

  • Moral Distress ​

Note: Session timing and registration details will be shared as each session is confirmed.

Participants can also earn CME credits through applied, practice-focused learning.

For more information on these sessions or credits, please contact: ASCEND@phsa.ca.

Guided by gifted Coast Salish teachings​, this work reflects that when individual gifts are honoured, the strength of the whole community grows.


*Readers will need to be on-site or access the PHSA network remotely to view these pages.​