​​Suite 300 - 1867 West Broadway
Vancouver, BC V6J 4W1
Phone: 604-730-5855
Email: plmsinfo@phsa.ca

We are moving, effective April 17, 2026.​​
New address:
Suite 200 - 1333 West Broadway
Vancouver, BC V6H 4C1
Our phone and email will remain the same.​​​

Emergencies

• Please call 9-1-1 or contact your nearest hospital administrator.

Health questions

• Please contact your health-care provider directly. You can also speak to a health-care professional any time of day or night by dialing 8-1-1 or visiting HealthLink BC.

Online test booking

• See Booking Appointments.
  

Clinician access to test results

• If you are a clinician who wants to receive results reports electronically, contact Excelleris customer service at 1-866-728-4777 or support@excelleris.com.

Orders

• To add a test to an existing order, change a test priority or to obtain a test result by phone from our laboratories in Fraser Health, contact the ordering laboratory.
  
• To add a test to an existing order, change a test priority or to obtain a test result by phone from our laboratories in Providence Health Care, Provincial Health Services Authority, or Vancouver Coastal Health, please call 1-877-747-2522

Health care provider change request

• To update your health care provider information, please complete the provider change request form (PDF) and email it to labphysupdates@phsa.ca.

Questions or comments?

• We want to hear from you. Please use the form below to contact us or email us at plmsinfo@phsa.ca.​