Messages of Thanks

PHSA’s provincial specialty health services help to improve the lives and health of people across British Columbia. If someone made a difference for you or your family through one of our agencies, programs or services, here is a chance to thank them.

Please Note: This form is not intended for the purposes of submitting a formal complaint. Please see the Compliments & Complaints page for more information.

BC Cancer
            A heartfelt thank you to Dr. Kim Koczka and the entire BC Cancer Surrey team for their exceptional care and compassionate bedside manner throughout my mom’s chemotherapy journey. Your support made all the difference.                           
            Posted by AnonymousJune 15, 2025
BC Cancer
            A HUGE thank you for the phone call I received today from the technician who took the time to call to ensure I had received the results from my MRI. Unfortunately I didn't retain his name but he went the extra mile to follow up with me and shared my results and potential next steps to make sure I didn't get lost between the cracks as I am now dealing with Oncology through LGH. THANK YOU!!                           
            Posted by BevJune 12, 2025
BC Emergency Health Services
            AMAZING JOB. KEEP IT UP.                           
            Posted by AnonymousMay 28, 2025

BC Emergency Health Services

Big shout out to paramedics JJ and Chris! I was arrested May 9 while having a manic episode and was scared for my life. JJ was so kind and caring, and it felt like she was literally saving my life. I’m so grateful for your service. Chris, thank you for the ice cubes—water has never tasted so good! Thank you. ❤️❤️❤️

Posted by Trevor

May 24, 2025

BC Emergency Health Services

My 911 dispatcher and paramedics were awesome! They bandaged me up while giving me a running commentary on the process. They made sure my fingers worked, then washed my bloody face and helped me change out of the shirt she had cut off me. They even offered to wash off my Adidas clogs before we left. She gave me pain meds, kept me cozy in the ambulance, and stayed with me after triage. Paula—you’re an angel.

Posted by Lola

May 20, 2025

BC Emergency Health Services

You are amazing! You are fearless, caring, dedicated and very knowledgeable! We are very thankful for you and your service to our community!

Posted by Kolby

May 18, 2025

BC Emergency Health Services

We want to give a huge shout out to our local paramedic, Philip!! Not only does he do everything he can for his community, but he’s also always there for his friends too. This guy rocks!!!

Posted by Jess and Corey

May 18, 2025

BC Emergency Health Services

I wanted to say thank you. You guys saved my sister’s life before and I appreciate it. God bless you and one day I'll be working with the police department or as an EMT—I don’t know yet—but it’s my dream job.

Posted by Isaac

May 18, 2025

BC Cancer

We would like to express our heartfelt appreciation for Dr. Jaime K. Kwok at BC Cancer – Surrey. Her exceptional compassion, clear and respectful communication, and unwavering support have made a meaningful difference to us. Her professionalism and empathy truly reflect the highest standard of patient-centered care.

Posted by Wenli

May 18, 2025