Under the Freedom of Information and Protection of Privacy Act (FIPPA), the public can request copies of records held by PHSA. These are called FOI requests.
What is a record?
FIPPA defines records as “books, documents, maps, drawings, photographs, letters, vouchers, papers and any other thing on which information is recorded or stored by graphic, electronic, mechanical or other means, but does not include a computer program or any other mechanism that produces records.”
How to request your health records?
If health records are sought and the care was provided by a PHSA program, the request should be directed to Health Information Management. If care was provided by BCEHS, the request should be directed to the BCEHS Patient Records Office.
How to make an FOI request at PHSA
An FOI request can be made by completing the Request for Access to Records form (PDF) and sending it by email to foi@phsa.ca. Alternatively, you can send a written request by mail to:
Manager, FOI & Corporate Records Office
Provincial Health Services Authority
200 - 1333 West Broadway
Vancouver, BC, V6H 4C1
A $10 application fee is required for general FOI requests. There may also be processing fees for large or complex requests. You will be notified if processing fees are required.
There are no fees for personal FOI requests.
PHSA programs and services
The programs and services of PHSA include the following:
