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Virtual Health Toolkit

The virtual health toolkit has solutions endorsed by PHSA and Provincial Virtual Health.

From your desktop, the solutions are listed in the sidebar on the right.
From a mobile device, view the toolkit by clicking on the horizontal bar at the top of the page that says “In this section.”
Follow the links to get more information and support for each solution.

Obtaining patient consent

Verbal or digital consent from the patient is acceptable before use of all virtual health solutions. Requirements are:

Notification of risks have been provided
The list of risks are available in ten languages: English; Arabic; simplified Chinese; traditional Chinese; Farsi; French; Korean; Punjabi; Spanish and Vietnamese).
Reasonable efforts have been made to validate the patient's identity (see Identity Validation (PDF)).

Guideline documents

PVH verbal consent guidelines: outlines best practices for obtaining client/patient consent for virtual health visits

More resources

This toolkit from Canada Health Infoway and Healthcare Excellence Canada supports health care providers in their implementation and use of virtual care.