Trans Intro

Below are resources available to anyone interested in learning basics about gender diversity and creating welcoming services. To see a resource, click open a tab below.


 

Online trainings

Trans Care BC is launching online training modules over the next few years for service providers and staff working with gender diverse individuals.

Below is our first foundational (introductory) training for people new to learning about gender diversity. The training offers key terms and concepts, along with strategies for supporting gender diverse individuals.



This introductory Trans Care BC training is designed for anyone who works with people in businesses, services, and non-profits that are not related to health care, mental health, or social work.

This foundational training will provide you with some of the key terms, concepts, and simple strategies for working with transgender, non-binary, and gender diverse Two-Spirit individuals in a welcoming and affirming manner. The training explores:

  1. Key terms and concepts related to gender diversity
  2. Barriers to care that gender diverse people commonly face
  3. Simple strategies for creating accessible and affirming services

Go to online course: Exploring Gender Diversity 

Accessing the training

Exploring Gender Diversity: for businesses and public is offered at $20 per learner. The collection of course fees directly contributes to the development of new online trainings and resources offered by Trans Care BC. 


This course offers a certificate of completion.

The LearningHub is available to anyone by creating a user account.


This introductory Trans Care BC training is designed for anyone working in services related to health care, mental health, and well-being who is not a health authority employee in British Columbia. The training explores:

  1. Key terms and concepts related to gender diversity
  2. Barriers to care that gender diverse people commonly face
  3. Simple strategies for creating accessible and affirming services

Go to online course: Exploring Gender Diversity 

Accessing the training

Exploring Gender Diversity: for health and human services is offered at $20 per learner. The collection of course fees directly contributes to the development of new online trainings and resources offered by Trans Care BC. 


This course offers a certificate of completion.

The LearningHub is available to anyone by creating a user account.
 
 

This introductory Trans Care BC training is designed for care providers, care teams, and staff working with transgender, non-binary, and gender diverse Two-Spirit individuals accessing their services. This introductory This version of the training is for people working within one of the health authorities based within British Columbia. The training explores:

  1. Key terms and concepts related to gender diversity
  2. Barriers to care that gender diverse people commonly face
  3. Simple strategies for creating accessible and affirming services

Go to online course: Exploring Gender Diversity 

Accessing the training

Do you need a Certificate (record) of Completion?
For a certificate of completion take the Exploring Gender Diversity training on the LearningHub.

The LearningHub is available to anyone by creating a user account.

Do you prefer simple 'one-click' access?
If you do not need a certificate of completion, then you can simply access the training here.


This introductory training is a shorter version of the training Exploring Gender Diversity: for health authority employees. This abbreviated version is designed for health authority employees who have limited-to-no direct interactions with clients.

  1. Key terms and concepts related to gender diversity
  2. Simple strategies for creating accessible and affirming services

Go to online course: Exploring Gender Diversity 

Accessing the training

Do you need a Certificate (record) of Completion?
For a certificate of completion take the Intro to Working with Transgender Clients training on the LearningHub. 

The LearningHub is available to anyone by creating a user account.

Do you prefer simple 'one-click' access?
If you do not need a certificate of completion, then you can simply access the training here.

If you would like us to notify you whenever a new online training or resource  becomes available, email the education team and let us know that you would like to be added to the Trans Care BC education email list.


Support tools

Checkout this handy document that can quickly link you to various Trans Care BC education resources. Simply click on the resource you are interested in, and it will take you to it!


Support tools can be helpful for service providers and support staff interested in increasing access to gender-affirming care. Check out our support tools below!

 

Gender Inclusive Language  (General)

This 2-Page handout that offers some simple terms and phrases you can use with anyone when you do not already know what words, terms, names, and pronouns they use when speaking about their families and themselves.


Health care version

Go to support tool: Gender Inclusive Language General 


General public version:


 

Gender Inclusive Language  (Clinical)

This 2-Page handout offers some non-gendered terms and phrases you can use with clients in clinical settings, especially when discussing their bodies. 


Once you know the words, terms, names, and pronouns people use when describing themselves and their bodies, use their words in a professional and respectful manner.


Go to support tool: Gender Inclusive Language Clinical 

20 Care Strategies 

Here are 20 care strategies for increasing access to gender-affirming care for gender diverse clients. 

10 strategies focus on what your team can do as an organization or program; 10 strategies focus on what you can do as an individual.

 

 

20 Care Strategies 

Here are 20 care strategies for increasing access to gender-affirming care for gender diverse clients. 


10 strategies focus on what your team can do as an organization or program; 10 strategies focus on what you can do as an individual.


Go to support tool: 20 Care Strategies ‎

This diagram offers one framework* for understanding gender diversity. It uses some common terms** known by many people in gender diverse communities, within British Columbia. 


This diagram is a work in progress and the education team would love any ideas and constructive feedback you have for improving it! You can email the ideas to trans.edu@phsa.ca.


Go to support tool: Exploring Gender Diversity


* Gender diversity has existed through recorded human history and within many cultures throughout the world. There are diverse frameworks for understanding gender.


** Once you know the words, terms, names, and pronouns that an individual uses to describe who they are, use their words in a respectful and professional manner.

Organizational Assessment Tool

This assessment tool offers practical strategies for organizations interested in developing a multi-pronged approach to offering accessible care for gender diverse people.

Service Provider Reflection Tool

This self-reflection tool is for individual service providers and support staff interested in learning opportunities that explore their knowledge and attitudes towards gender diversity, along with their personal approach to supporting trans, non-binary, and gender diverse Two-Spirit individuals.

 

Gender-Affirming Patient Care in a Hospital Setting


Gender diverse people access hospitals and undergo medical and surgical procedures for a variety of reasons, just like the rest of the population. To ensure your patients have safer experiences and receive dignified care, prioritize safety and confidentiality by using the tips in this support tool.


Gender-Affirming_Patient_Care_Image.PNG

 

Making Mistakes and correcting them

We all make the occasional mistake. This handy tip sheet helps us to acknowledge, correct, and move on from a mistake, including those awkward times where we may use the wrong word, term, name, or pronoun. 


Page 2 offers helpful suggestions for when a bigger check-in or apology is needed.

 

Health care version:


Go to support tool: Making Mistakes

 

 General public version:

 

 

 

 



Trans Rights BC

The Trans Rights BC website explores the legal rights of gender diverse people in British Columbia.


The Trans Rights BC project was originally a collaboration between the Catherine White Holman Wellness Centre and the Trans Health Information Program at Vancouver Coastal Health, which became part of Trans Care BC at Provincial Health Services Authority. Initial funding was generously provided by the Law Foundation of British Columbia.  


Links to external resources

Rainbow Health Ontario (Canada)
World Professional Association for Transgender Health
National LGBT Health Education Center, Fenway Institute (USA)


Feedback welcomed

We believe your feedback is one of the best ways to improve our educational resources. Therefore, if you have any questions, comments, or suggested revisions, please email us at trans.edu@phsa.ca.






SOURCE: Trans Intro ( )
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