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Staff COVID-19 Contact Tracing

When someone on our workforce tests positive for COVID-19, a contact tracing process is put in motion.
Both Infection Prevention & Control (IPAC) and Workplace Health are involved in the process and follow the directions from Public Health and the Medical Health Officer (MHO). Below are the steps they take when an employee tests positive for COVID-19. 

Download the Contact Tracing Process for COVID-19 chart

Infection Prevention Control process


  1. Public Health contacts positive employee on behalf of the Medical Health Officer (MHO)
  2. Employee notifies manager if there was any potential patient exposure based on instructions from Public Health.
  3. Manager 
    • Follows up with Infection Prevention & Control (IPAC) for guidance. 
    • Gathers information on possible patient exposures 

Workplace Health process

  1. Public Health contacts positive employee on behalf of the Medical Health Officer (MHO)
  2. Workplace Health (or Public Health) contacts employee’s manager to get a list of employees who may have been potentially exposed, based on MHO contact tracing and exposure criteria.
  3. Workplace Health (or Public Health) contacts individuals on the list for assessment based on MHO exposure criteria.
  4. Workplace Health (or Public Health) provides the impacted employee(s) with instructions regarding isolation or symptom monitoring.
  5. Workplace Health provides manager or leader with updates.


SOURCE: Staff COVID-19 Contact Tracing ( )
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