Exposure & Illness

Learn what to do if you have a possible or confirmed COVID-19 exposure, other illnesses or are returning from international travel.

The information outlines what do to in the following situations and includes return-to-work guidance and instructions for coding any time off. This does not cover all scenarios; for any questions or concerns please contact the PHSA Resource Line at 604-875-7244.

Please note: the BCCDC has amended its guidance for individuals with possible or confirmed COVID-19 exposures based on criteria such as vaccination status, number of doses, and the dates of exposure in relation to your vaccination date.

General coding information:

If you are a self-serve employee, you must complete the Leave form in WFM (Workbrain) and select COVID19, Illness or other options as determined by your circumstances outlined below.
All other staff (who aren't self serve) must follow regular PEARL or booking off procedures for their department/program.

You have (or may have) been exposed to someone with a positive COVID-19 test

The following are guidelines and actions for an employee who is asymptomatic but has been exposed, or potentially exposed, to someone who has tested positive for COVID-19.

Exposure includes when someone:

on the team tested positive
in the building tested positive
in the workplace has symptoms of COVID-19
at home or community has tested positive or has symptoms of COVID-19

Although concerns about potential exposure is understandable, employees who do not have symptoms of illness are expected to attend work as usual, unless otherwise directed by Public Health.

The Provincial Workplace Health Call Centre (PWHCC) Occupational Health Nursing Team works closely with Public Health and Medical Health Officers to investigate confirmed cases. Learn more about the contact tracing process.

Notifications from Public Health

Public Health (on behalf of the Medical Health Officer) contacts any potentially impacted staff (and their managers). They will advise you of the next steps.

If you are contacted and informed that you are involved in a workplace exposure:

Self-monitor for up to 14 days
If directed to self-isolate, please refer to self-isolation guidelines on BCCDC’s website
If you get ill during self-isolation, refer to the sections on this page related to either: You have a positive COVID-19 test or You have mild respiratory illness (possibly COVID-19)

What to do

If you think you've been exposed to COVID-19:

If exposed outside of work call HealthLink BC at 8-1-1
If exposed at work, call the PHSA COVID-19 Resource line at 604-875-2155, or email occupationalhealthnursing@phsa.ca.

Keep your manager informed of your return-to-work status.

If self-isolation is required:

See the Self-Isolation guidelines and call PEARL 1-855-667-3275:

If asymptomatic, select Option 2 (COVID-19) and then, enter the number of days of self-isolation.
If symptomatic, select option 3 (illness) and then enter the number of days of self-isolation

When to return to work

Follow the guidance provided by Public Health or the PWHCC and review BCCDC’s exposures and return to work for health care workers page.

Staff who are unsure about returning to work can call the PHSA COVID-19 Resource Line:

1-833-875-2155 (toll free) or 604-875-7244
7 days a week from 8:30 a.m. - 4:30 p.m.

Code/leave type

If you are asymptomatic but have been advised by the PWHCC and/or the Medical Health Officer (MHO) to isolate or get tested, you (self-serve employee), or your scheduler/timekeeper, should code your time as follows.

PHSA:

FT/PT Reg - Paid General Leave, reason code = COVID - Isolation
Casual status – Paid General Leave for any pre-scheduled shifts that are cancelled as a result of the requirement to isolate, reason code = COVID - Isolation

BCEHS:

FT/PT Reg - General Paid LOA
On-Call - General LOA (100% of average earnings over preceding three months of employment. Your manager needs to email HR@bcehs.ca with dates employee will be off)

If test is completed and is positive for COVID-19, see Positive COVID-19 Test on this page.

You have a positive COVID-19 test

Follow the guidance provided by Public Health, occupational health nurse, PWHCC or your primary care provider. For more resources see the If you are sick guidelines on the BCCDC website.

What to do

You should not report to work. Call PEARL 1-855-667-3275 and select “PEARL Illness”. Remember to keep your manager informed of your return-to-work status.

If exposure occurred at work:

Call PWHCC at 1-866-922-9464.
Call WorkSafe BC at 1-888-967-5377 to report the incident.

When to return to work

Public Health will determine when you can return to work. You may hear directly from Public Health or through an occupational health nurse.

Generally, the guidelines on the Testing for healthcare workers page on the BCCDC website are followed. However, there can be exceptions as determined by the medical health officer in public health.

Code/leave type

You (self-serve employees), or your scheduler/timekeeper, should code your time as follows.

PHSA:

FT/PT Reg - Paid Sick Leave or WSBC claim. If sick banks are empty, use other paid time or Unpaid sick leave; reason code = COVID-19
Casual status –Paid General Leave for up to 3 days for pre-booked shifts that need to be cancelled as a result of the employee’s COVID-19 diagnosis; Reason code = COVID – Paid Sick

BCEHS:

FT/PT Reg - General Paid LOA
On-Call - General LOA (100% of average earnings over preceding three months of employment. Your manager needs to email HR@bcehs.ca with dates employee will be off)

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOS.

You have mild respiratory illness (poss. COVID-19)

The following are guidelines and actions that apply if you have an illness with mild respiratory symptoms, potentially COVID-19 related, and Public Health has not contacted you directly about a known exposure.

Do not go to work
Determine whether you need a test by using the BC COVID-19 Symptom Self-Assessment Tool and following the guidance provided within the tool.
If you need to be tested, view the Staff Testing page.
Also review guidance on the Exposures and return to work for health care workers or the BCCDC website page for first responders.

Test results:

If you test positive for COVID-19, refer to the Positive COVID-19 Test section on this page.
If you text negative for COVID-19, please refer to Negative COVID-19 Test section on this page.

What to do

If you didn't require testing, do the following:

Do not go to work
Call the PHSA COVID-19 Resource Line if you have questions.

1-833-875-2155 (toll free) or 604-875-7244

Speak with your manager about operational needs and, if possible, work remotely.
If advised to not report to work, call PEARL at 1-855-667-3275 and select “PEARL Illness”.

When to return to work

Reach out to the group that informed you that a workplace exposure occurred, either public health or PWHCC.

Please follow the BCCDC’s guidance outlined on the Exposures and return to work for health care workers page, unless otherwise directed by Public health or PWHCC.

Code/leave type

You (self-serve employees), or your scheduler/timekeeper, may code your time as follows.

PHSA:

FT/PT Reg - Paid Sick Leave. If sick bank is empty, use other paid time or unpaid sick leave
Casual status –Not eligible for sick pay for non-COVID-19 illness; adjusted out of shifts while not able to work due to illness

BCEHS:

FT/PT Reg - Paid Sick Leave. If sick bank is empty, use other paid time or General Unpaid COVID LOA
On-Call - General LOA (100% of average earnings over preceding three months of employment. Your manager needs to email HR@bcehs.ca with dates employee will be off)

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOS.

Test results

If you test is positive for COVID-19, please refer to the Positive COVID-19 Test section on this page.
If you text negative for COVID-19, please refer to Negative COVID-19 Test section on this page.

You have non-COVID illness or negative COVID-19 test

The following guidelines and actions apply if you have an illness unrelated to COVID-19 or received a negative COVID-19 test.

Do not report to work and recuperate at home until well enough to return. Ensure you check in with your manager/leader/supervisor.

Follow regular process for calling in sick using normal book-off procedures, for examples via PEARL, contacting supervisor etc.

When to return to work

At the discretion of the employer, you may return to work once well enough to work. Follow the required masking guidelines for your workplace.

Code/leave type

You (self-serve employee), or your scheduler/timekeeper, should code your time as follows.

PHSA:

FT/PT Reg – Paid sick leave. If sick banks are empty, use other paid time or unpaid general leave
Casual status –Not eligible for sick pay; adjusted out of shifts while not able to work due to illness

BCEHS:

FT/PT Reg – Paid sick leave. If sick banks are empty, use other paid time or General Unpaid COVID LOA
On-Call/Casual – General Unpaid LOA (not eligible for regular sick pay)

You have returned from international travel

Please consult the BCCDC for information on returning from international travel:

Fully vaccinated travellers who are permitted to enter Canada and who meet specific conditions will not be subject to the federal requirement to quarantine or take a COVID-19 test on day eight. In addition, fully vaccinated travellers arriving by air will not be required to stay at a government-authorized hotel.
Other travellers entering Canada can expect to:

Self-isolate or quarantine for 14 days. Air travellers are required to spend the first three nights in a government approved quarantine hotel.
COVID-19 testing once you enter Canada and again on day 8 of your quarantine.

Visit the Government of Canada website for further details and the most up to date information

What to do

Contact your manager prior to travelling to confirm if you are to self-isolate, work from home or return to the workplace.

If you are unable to attend work due to the mandatory, post-international travel self-isolation period, you require a pre-approved leave.
If you are going to miss a scheduled shift, call PEARL at 1-855-667-3275.

Code/leave type

Employee may use vacation, overtime banks, CTO or an Unpaid COVID-19 leave during the mandatory self-isolation period.

Employees who do not have access to sick balances or have exhausted their sick balance should connect directly with their leader and/or human resources business partner to discuss options.

All employees may access unpaid COVID-19 leave (new leave under the Employment Standards Act) if applicable. For more information, see the Leaves & Timekeeping page.

If you are asymptomatic you (self-serve employees), or your scheduler/timekeeper, should code your pre-authorized time as follows.

PHSA:

FT/PT Reg – Vacation, Banked Overtime, Unpaid general leave; reason code = COVID-19
Casual status – Do not accept shifts for the isolation period but casual employees who are pre-scheduled are adjusted out of shifts for the period of the isolation

BCEHS:

FT/PT Reg – Vacation, Overtime, Unpaid General Leave (Unpaid COVID-19 leave)
On-Call/Casual – General Unpaid LOA

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOG.

You're asymptomatic but unable to work due to caring for a child or dependent with COVID-19

The following guidelines and actions apply for employees who are asymptomatic but unable to attend work due to caring for a sick child or dependent adult who is experiencing symptoms of COVID-19 or has tested positive for COVID-19.

What to do

If your child or dependent adult has not been tested for COVID-19, review the BCCDC’s Testing Information.

Consider all possible child care options, similar to if your child was sent home with cold/flu symptoms. Review how to care for someone with COVID-19 at home.

Public Health will assess and advise if you must self-isolate. Employees should follow the direction provided by Public Health and inform their leader immediately. For more information, employees may contact the PHSA COVID-19 Resource Line.

Inform your manager and keep them updated regarding your return-to-work status.

When to return to work

Follow the guidance provided by Public Health and/or Workplace Health and review BCCDC’s exposures and return to work for health care workers guidelines.

Employees who are unsure about returning to work can call the PHSA COVID-19 Resource Line.

Coding/leave type

Collective agreement provisions apply. Please discuss your eligibility for Special Leave, Personal Leave and Unpaid COVID-19 leave with your leader and refer to the information below.

If an employee has been directed to self-isolate, General Paid Leave applies. Casual employees who are asymptomatic will be paid for pre-booked shifts during the isolation period. (CUPE casuals will receive 100% of average earnings over the preceding three months of employment.)

Employees covered by a collective agreement may be eligible for Special Leave of up to 2 days. After Special Leave is exhausted (if applicable) employees may use banked overtime and vacation banks.

Non-contract employees may use CTO, banked overtime and vacation banks. Non-contract employees may also be eligible for Personal Leave.

All employees may access unpaid COVID-19 leave (new leave under the Employment Standards Act) if applicable.

If not required to self-isolate:

PHSA:

FT/PT Reg – Special Leave if applicable, Vacation, Banked Overtime, Unpaid General Leave; Reason Code = COVID-19
Casual status –adjusted out of shifts for the duration of the time needed to care for eligible dependents

BCEHS:

FT/PT Reg – Special Leave if applicable, Vacation, Overtime, General Unpaid Leave (Unpaid COVID-19 leave)
On-Call/Casual - General Unpaid Leave (Unpaid COVID-19 leave)

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOG.

Special leave collective agreement provisions

HSPBA: Special Leave (up to 2 days) “to provide care to an immediate family member who has a serious illness”

Employees with a child/family member experiencing symptoms or who has tested positive for COVID-19 are eligible for up to 2 days of Special Leave.

NBA: Special Leave (up to 2 days) “to provide care to an immediate family member who has a serious illness”

Employees with a child/family member experiencing symptoms or who has tested positive for COVID-19 are eligible for up to 2 days of Special Leave.

FBA: Special Leave (up to 2 days) may be used for a “serious household or domestic emergency including illness in the immediate family of an employee, and when no one at the employee’s home other than the employee can provide care for the ill immediate family member”

If there is no one else in the home able to care for the child/family member experiencing symptoms of COVID-19 or who has tested positive for COVID-19 other than the employee, Special Leave applies.

CBA: Special Leave (up to 2 days) may be used for a “serious household or domestic emergency including illness in the immediate family of an employee, and when no one at the employee’s home other than the employee can provide care for the ill immediate family member”

If there is no one else in the home able to care for the child/family member experiencing symptoms of COVID-19 or who has tested positive for COVID-19 other than the employee, Special Leave applies.

CUPE: Special Leave (up to 2 days) may be used “in the case of illness or hospitalization of a dependent child of an employee, and when no one at the employee’s home other than the employee can provide for the needs of the ill child, the employee shall be entitled, after notifying their supervisor, to use up to a maximum of two days’ paid leave at any one time for this purpose”.

If there is no one else in the home able to care for the child experiencing symptoms of COVID-19 or who has tested positive for COVID-19 other than the employee, Special Leave applies.

Your child or dependent adult has been advised to self-isolate or is awaiting test results

The following guidelines and actions apply for employees who are asymptomatic but unable to attend work due to caring for an asymptomatic child who has been directed to self-isolate or go for testing.

What to do

Consider all possible child care options, similar to if your child was sent home with cold/flu symptoms. Review how to care for someone with COVID-19 at home.

If your child has not already been tested for COVID-19, review the BCCDC’s Testing Information.

Pending test results, employees do not need to stay home from work if a family member or household contact begins experiencing symptoms of COVID-19 and goes for testing.

If self-isolation is required

See the Self-Isolation guidelines and call PEARL at 1-855-667-3275:

If asymptomatic, select Option 2 (COVID-19) and then enter the number of days of self-isolation.
If symptomatic, select option 3 (illness) and then enter the number of days of self-isolation

If possible, employees may discuss their eligibility to work from home with their leader (refer to the COVID-19 interim Remote Work Guidelines (PDF)).

Coding/leave type

Collective agreement provisions apply. Please discuss your eligibility for Unpaid COVID-19 leave with your leader.

If employee has been directed to self-isolate, General Paid Leave applies. Casual employees who are asymptomatic will be paid for pre-booked shifts during the isolation period. (CUPE casuals will receive 100% of average earnings over the preceding three months of employment.)

Should a member of the employee’s household, but not the employee, be directed to self-isolate, the employee may use vacation, overtime banks, or an unpaid COVID-19 leave.

Non-contract employees may also use CTO if eligible.

All employees may access unpaid COVID-19 leave (new leave under the Employment Standards Act) if applicable.

PHSA:

FT/PT Reg – Vacation, Banked Overtime, Unpaid General Leave; reason code = COVID-19
Casual status –adjusted out of shifts for the duration of the time needed to care for eligible dependents

BCEHS:

FT/PT Reg – Vacation, Overtime, General Unpaid Leave (Unpaid COVID-19 leave)
On-Call/Casual - General Unpaid Leave (Unpaid COVID-19 leave)

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOG.

A family member or household contact has been advised to self-isolate

The following guidelines and actions apply for employees who are asymptomatic but have a family member or household contact who has been advised to self-isolate.

What to do

Pending test results, employees do not need to stay home from work if a family member or household contact begins experiencing symptoms of COVID-19 and goes for testing.

Employees should continue to self-monitor their health while at work and will be required to follow the procedures outlined in the COVID-19 Becoming Sick Procedures (PDF) to control exposure and transmission.

Public Health will assess and advise if an employee living with the now positive household contact must self-isolate.

Fully vaccinated employees with an exposure more than seven days after their second dose of vaccine are required to self-monitor for symptoms.

If advised to self-isolate, employees must inform their leader immediately.

If self-isolation is required:

See the Self-Isolation guidelines and call PEARL at 1-855-667-3275:

If asymptomatic, select Option 2 (COVID-19) and then enter the number of days of self-isolation.
If symptomatic, select option 3 (illness) and then enter the number of days of self-isolation

If the family member/household contact goes for testing and is positive, please refer to "Family member or household contact is positive for COVID-19" on this page.

When to return to work

If possible, employees may discuss their eligibility to work from home during self-isolation with their leader (refer to the COVID-19 interim Remote Work Guidelines (PDF)).

Follow the guidance provided by Public Health or the PWHCC and review BCCDC’s exposures and return to work for health care workers page.

Employees who are unsure about returning to work can call the PHSA COVID-19 Resource Line.

Coding/leave type

Collective agreement provisions apply. Please discuss your eligibility for Unpaid COVID-19 leave with your leader.

If the employee is asymptomatic but has been directed to self-isolate, Paid General Leave applies; Reason Code = COVID - Isolation. Casual employees receive paid general leave for pre-scheduled shifts that need to be cancelled as a result of the requirement to isolate. (CUPE casuals will receive 100% of average earnings over the preceding three months of employment.)

Should a member of the employee’s household, but not the employee, be directed to self-isolate, the employee may request vacation, use of overtime banks, or an unpaid general leave, but does not need to stay home from work. Non-contract employees may also request CTO if eligible but again does not need to stay home from work.

Non-contract employees may also use CTO if eligible.

BCEHS:

FT/PT Reg – Vacation, Overtime, General Unpaid Leave (Unpaid COVID-19 leave)
On-Call/Casual - General Unpaid Leave (Unpaid COVID-19 leave)

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOG.

A family member or household contact is experiencing symptoms of COVID-19 and goes for testing or has tested positive for COVID-19

The following guidelines and actions apply for employees who are asymptomatic but have a family member or household contact who is experiencing symptoms of COVID-19 and goes for testing, or has tested positive for COVID-19.

What to do:

Employees who are living with a family member or household contact who has tested positive should follow the direction provided by Public Health.

Fully vaccinated employees with an exposure more than seven days after their second dose of vaccine are required to self-monitor for symptoms.

Public Health will assess and advise if the employee living with the now positive household contact must self-isolate.

For more information, employees may call the PHSA COVID-19 Resource Line.

If self-isolation is required:

See the Self-Isolation guidelines and call PEARL at 1-855-667-3275:

If asymptomatic, select Option 2 (COVID-19) and then enter the number of days of self-isolation.
If symptomatic, select option 3 (illness) and then enter the number of days of self-isolation

Remember to keep your manager informed regarding your return-to-work status.

Employees caring for a family member with COVID-19 should review the how to care for someone with COVID-19 at home webpage.

When to return to work

If possible, employees may discuss their eligibility to work from home during self-isolation with their leader (refer to the COVID-19 interim Remote Work Guidelines (PDF)).

Follow the guidance provided by Public Health or the PWHCC and review BCCDC’s exposures and return to work for health care workers page.

Employees who are unsure about returning to work can call the PHSA COVID-19 Resource Line.

Coding/leave

Collective agreement provisions apply. Please discuss your eligibility for Special Leave, Personal Leave (non-contract employees) and/or Unpaid general leave (Reason Code = COVID-19) with your leader and refer to the information below.

If the employee is asymptomatic but has been directed to self-isolate, Paid General Leave applies; Reason Code = COVID - Isolation. Casual employees will receive paid general leave for pre-scheduled shifts that need to be cancelled as a result of the requirement to isolate. (CUPE casuals will receive 100% of average earnings over the preceding three months of employment.)

Non-contract employees who have not been directed to isolate may request to use CTO, banked overtime and vacation banks. Non-contract employees may also be eligible for Personal Leave.

Code/leave type

If you are asymptomatic but have not been directed to self-isolate, you may request the following leave and if approved you (self-serve employees), or your scheduler/timekeeper, would code your time as follows.

PHSA:

FT/PT Reg – Special Leave if applicable, Vacation, Banked Overtime, Unpaid General Leave
Casual status –adjusted out of pre-scheduled shifts

BCEHS:

FT/PT Reg – Vacation, Overtime, General Unpaid Leave (Unpaid COVID-19 leave)
On-Call/Casual - General Unpaid Leave (Unpaid COVID-19 leave)

Managers completing an e-form for employees accessing Unpaid COVID Leave should use code UOG.

Collective Agreement provisions

HSPBA: Special Leave (up to 2 days) “to provide care to an immediate family member who has a serious illness”

Employees with a child/family member experiencing symptoms or who has tested positive for COVID-19 are eligible for up to 2 days of Special Leave.

NBA: Special Leave (up to 2 days) “to provide care to an immediate family member who has a serious illness”

Employees with a child/family member experiencing symptoms or who has tested positive for COVID-19 are eligible for up to 2 days of Special Leave.

FBA: Special Leave (up to 2 days) may be used for a “serious household or domestic emergency including illness in the immediate family of an employee, and when no one at the employee’s home other than the employee can provide care for the ill immediate family member”

If there is no one else in the home able to care for the child/family member experiencing symptoms of COVID-19 or who has tested positive for COVID-19 other than the employee, Special Leave applies.

CBA: Special Leave (up to 2 days) may be used for a “serious household or domestic emergency including illness in the immediate family of an employee, and when no one at the employee’s home other than the employee can provide care for the ill immediate family member”

If there is no one else in the home able to care for the child/family member experiencing symptoms of COVID-19 or who has tested positive for COVID-19 other than the employee, Special Leave applies.