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Service Coverage

Health care services eligible for sign language interpreting, intervenor or remote CART services

 Note Board ‭[1]‬

Eligible Services

To assist you in assessing your eligibility, the section is categorized by where you will receive the care you require.

  • Medically required services provided by a physician or nurse practitioner enrolled with MSP
  • Maternity care provided by a physician or a midwife
  • Annual eye examinations for children aged 0 to 18 and seniors aged 65+
  • Medically required eye examinations provided by an ophthalmologist or optometrist for adults aged 19 to 64
  • Diagnostic services, including lab work, and x-ray, are provided at approved diagnostic facilities when ordered by a registered physician, midwife, podiatrist, dental surgeon or oral surgeon
  • Mental health services offered by Health Authority (visit your regional Health Authority website for programs and services programs)
  • Public health services i.e. immunization (visit your regional Health Authority website for details)
  • Substance use and detox services across the province (public and private) [Intervenor and CART services not provided]
  • Substance use recovery support groups (i.e. Narcotics Anonymous, SMART Recovery groups and ongoing programs) [intervenor and CART services not provided]
  • Ambulance Service (911 ambulance transport (ground or air), inter-hospital transfers, inter-facility transfers)
  • Diagnostic services, including lab work, x-ray
  • Emergency room visits
  • Dental and oral surgery, when medically required to be performed in the hospital
  • Ambulatory care (visit your regional Health Authority website for details)
  • In-patient care
  • Medical educational workshops for patients referred by physicians (e.g. diabetes education, post-knee surgery education);
  • Family conference – family meeting with health care providers
  • Acute mental health service
  • Rehabilitation and occupational therapy
  • Speech-language pathology
  • Home and Community Care i.e. community nurse (visit your regional Health Authority website for which service and which service provider fall under this umbrella)
  • End of life care
  • Medical Assistance in Dying (MAiD)
  • Service is provided for facilities that are owned and operated by a BC Health Authority (visit their website for a list).
  • Medical Assistance in Dying (MAiD) is provided at both Health Authority facilities and non-Health Authority facilities. 


 Note Board ‭[2]‬

Services not Covered

Provincial Language Service works to provide access to health care services throughout the province; there are some areas where we are unable to provide sign language interpreters, intervenors or remote CART.

  • Health fairs
  • Support groups (for example, a mindfulness session)
  • Pre-natal classes (unless provided and covered by the physician/midwife or if organized by the Health Authority)

Interpreting is not covered in the following areas:

  • services that are deemed to be not medically required,
    • Example: cosmetic surgery;
  • dental services, except as outlined under benefits;
  • routine eye examinations for persons 19 to 64 years of age;
  • acupuncture, chiropractic, massage therapy, naturopathy, physical therapy and non-surgical podiatry services (except for MSP beneficiaries receiving supplementary benefits);
  • medical examinations, certificates or tests required for:
    • driving a motor vehicle
    • employment
    • life insurance
    • school or university
    • recreational and sporting activities
    • immigration purposes

Private-sector services that services patients are paying for directly and the service is not covered by MSP.

  • Psychiatry services (doctors and nurses)
  • Psychologist Services
  • Community care
  • Residential treatment programs
  • Private bed in long-term care
  • Naturopath
  • Private surgery
Visit the Government of British Columbia American Sign Language page for more information on how to book sign language interpreters for other services that are not covered by PLS.
SOURCE: Service Coverage ( )
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