The Office of Virtual Health (OVH) leads organization-wide planning and coordination (including policy and privacy), and facilitates transformation, including process redesign, change management, project management, education and reporting. All of this work is done collaboratively with clinical, operational and corporate partners (e.g. IMITS, privacy and procurement).
The OVH works closely with clinical programs and their patients to identify and explore their clinical needs and priorities.
In collaboration with the clinical program, their patients and operational leaders, the OVH will help determine if and what virtual health tools can address the clinical need.
The OVH then works directly with clinical teams to define and document clinical requirements for the virtual health tool, and provides guidance and support to clinical programs as they integrate virtual health into their services and transform the care they provide.