The HEARTis system is the first province-wide cardiac information system in Canada. This allows the tracking of a patient journey in a single system, for all current and future cardiac procedures, no matter where the patient is treated in BC.
Collaboration breeds success
In late 2010, the Heartis project team was formed with the goal of designing, developing and implementing this new electronic system for clinicians across BC. The core project team was comprised of staff from Cardiac Services BC, Information Management/Information Technology Services (IMITS), and Health Shared Services BC, as well as representatives from each health authority.
The project was a model for interdisciplinary collaboration. Its success depended greatly on a cooperative effort from administrators, clinicians, researchers, IMITS, and the product vendor. By engaging end-users in the development of HEARTis, the team built enthusiasm around the capacity and usability of the system. This translated into increased engagement of other clinical users, and effectively enabled the change management process.
“I think we’re used to hierarchical structures and we left those at the door: we’re all on the same level; everybody listened to everybody else; and we made rapid change and got things done quickly,” said Dr. Jim Abel, surgical lead for the HEARTis team.
Said Provincial Director Pam Aikman: “I cannot emphasize the significant impacts of this team’s work in improving the timeliness, consistency and quality of data across the province. The HEARTis team truly embodies the PHSA values of Patients First, Results Matters and Best Value”
Watch the behind the scenes video to hear more about the team