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Access health care resources, en français!

Did you know that there are more than 82,000 Francophones and over 300,000 Francophiles in our province?
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La Journée de la Francophonie, also known as Francophonie Day is celebrated every year in March and is based on the principles of humanity and respect for cultural and linguistic diversity for all.

Did you know that there are more than 82,000 Francophones and over 300,000 Francophiles in our province? Honouring our B.C. Francophone History is this year’s Francophonie Day theme recently announced by Adrian Dix, Minister of Health and Minister responsible for Francophone Affairs.
“Francophones and other non-English speakers have a growing need to access essential services—like health care—in their mother tongue or language spoken most often at home,” says Anne Stoll, Francophone Services coordinator, PHSA. “We continue to work on expanding our network of support services to ensure our colleagues across the health care system as well as the language minority communities we work with find tools and services that are culturally adapted.”

Health care resources in French for British Columbians
Francophone Services, part of PHSA's Provincial Language Service, has an extensive and growing list of resources for French-speaking patients, which include (but are not limited to):

  1. General information lines – answering questions in French about health in B.C.:
    Direct: 604-297-8113
    Mobile: 604-312-9885
    Toll free: 1-877-228-2557 # 3

  2. A brochure summarizing the B.C. health system in French.

  3. A brochure summarizing Quebec health insurance in B.C.

  4. A brochure helping patients prepare for their medical appointment(s).

  5. Additional brochures and resources related to specific fields of public health (vaccinations, resources for young parents, mental health, etc.)

  6. A health library containing close to 500 resources in French.

  7. A “your health in French” video available on the PHSA Youtube channel.

  8. A bilingual video series promoting a healthy pregnancy.

  9. A bilingual video series promoting services available in French in BC (Francophone line, MSP line in French, etc.)

“Our celebration of La Journée de la Francophonie is a reflection of our province’s linguistic history,” says Anne. “One that is rich in diversity and is reflected by our patient populations as well as the workforce across our health authorities.”

The Provincial Language Service (PLS), a program of PHSA, provides interpreting and translation services to BC health authorities and physician offices across the province. Visit the PLS page to learn more about how we help organizations provide services to their linguistically and culturally diverse clients including immigrants, refugees, official minority language speakers and members of the deaf, deaf-blind and hard of hearing community through high-quality interpreting and translation.
Provincial Language Services; patient experience
SOURCE: Access health care resources, en français! ( )
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